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 FAQ Ultim'Art Convention

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Nombre de messages : 88
Date d'inscription : 07/12/2009

FAQ Ultim'Art Convention Empty
MessageSujet: FAQ Ultim'Art Convention   FAQ Ultim'Art Convention Icon_minitimeLun 22 Mar - 1:49

Information will be updated as we go along

Where can I buy event packages?


On the website : http://ultimartconvention.com
Visit the page of the event you want to attend and click on the button "Achetez votre billet".

Where can I find information about the conventions (venue, dates, packages, schedule of event, guests...etc)?

* You will find all the information on the website www.ultimartconvention.com by visiting the page dedicated to the event you want to attend:

Our events in 2010:

- Heaven in Hell: http://www.ultimartconvention.com/index.php?option=com_content&view=article&id=83%3Asupernatural&catid=44&Itemid=78
- Twilight 2010: http://www.ultimartconvention.com/index.php?option=com_content&view=article&id=74&Itemid=71
- The Musical: http://www.ultimartconvention.com/index.php?option=com_content&view=article&id=86%3Aglee-buffy-xena&catid=44&Itemid=70
- PLanet BabyLon: http://www.ultimartconvention.com/index.php?option=com_content&view=article&id=71&Itemid=68

* You can also subscribe to the newsletter on the homepage of the website.

* Do not hesitate to ask your questions on the forum HERE.

When do conventions take place during the day?


Convention usually take place from 10am to 8pm during three days, with a party organized on Friday night.

How many days will the guests be attending?

Our guests are scheduled to attend all three days of our events.

What types of packages are available?

Their content depend on the convention but here are the main packages usually available:
- 3-day package (usually includes 1 autographs and 1 photo op with all guests)
- 1-day package
- VIP Pass (to be auctioned)
- Ultim' Pass (to be auctioned)

I only want to attend two days, may I ?


There is no « two-day » pass, you can buy a three-day pass or two one-day passes. But be careful, there is a limited number of three-day passes !


Can I attend the party on Friday night?

The party is for VIP Pass and Ultim' Pass owners and the first 100 or 150 owners of 3-day packages.
The Guests are welcome to join the party but they are free to attend or not.

Will we have all the informations when we register ?


You will know the date, the venue, the general schedule, the Passes prices and everything there is to know about how things will happen.

The actors will be added as registrations come in (the more people register the better our chances to have extra guests). But be careful, the list can always be modified depending on the actors’ availability.

I only want to attend to see "this actor" or "that actress", if I register and they don’t come, can I get a refund ?


No.

Tickets are not exchangeable, nor refundable (unless the promoter cancels the event).

A problem occurred when I bought my package online, who should I contact?

Send us an email at billeterie.ultimart@gmail.com.
We will check that your registration did take place and we will send you the confirmation manually.
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